Our Company

At AISATS, we care for our customers and our customers' customer. Our clients know when they do business with us, they do business with our 12000+ value creators, because, our people are passionate believers of the company's vision, mission and core values. Our comprehensive gateway services that include Ground handling - passenger assistance, Apron services and Air cargo handling is managed by a team of experts that understand the importance of your business. That's why, every time we serve a passenger, we partner with you to create a new travel memory. Every piece of cargo held is our promise to deliver it carefully and every ramp support offered is a commitment to safe and secure operations.

We, at AISATS place purpose at the core of everything we do. Every day, everyone comes together to pursue just one mission – a mission of Redefining Experiences.

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GSE Fleet

Tons of Cargo



Our Services

With capabilities achieved through years of servicing world-class clients and a deep understanding of the aviation eco-system we offer passenger experience, ramp handling, baggage handling, flight operations and cabin dressing services.

Let's explore some of our best services-

Passenger Handling Services

As a customer service organization, we understand the importance of offering unique service experiences to our airline' passengers, each day. Our full range of passenger services include check-in & departures, boarding assistance, special assistance for passengers with reduced mobility & unaccompanied minors and meet & greet service.

Apron Handling Services

Our reputation as a leading ground handling agency is a legacy that was built over years of trust and credibility. Getting a flight ready for departure requires seamless co-ordination, accurate weight balance, perfect load distribution and quick turnarounds. Our efficient ground experience team are trained in all aspects of ramp handling and operations of the airlines they serve. This ensures the demands of the airline are always met with the highest level of service, even during irregular operations. Our ramp services are ISAGO compliant, which simply means that it is a safe and secure working environment for aircrafts, customers and passengers while also eliminating any potential risk of operating delays.

Cargo Handling Services

Bengaluru, in Southern India, houses AISATS exclusive cargo warehouses – the Air Freight Terminal and COOLPORT. Our Terminals are built on the philosophy that every cargo box shipped has a unique story to share. From flowers to pharmaceuticals, every pallet moved enables us to connect lives and deliver smiles. At the forefront of our reliable and efficient operation is our insatiable urge for adopting technology. That's why we are pioneers in the industry. Our aim is to stay ahead of the curve. When you partner with us you are serviced by a large team of cargo experts, that deliver on end-to-end cargo ground management supported by technologically advanced tools.

Value Added Services

We offer disinfection of Aircraft Cabin using UV-C (Ultra Violet C Band) Technology based Robotic Device. The usage of this UV-C Device (code named: UV-VECTOR Air) disinfect the surfaces from germs, bacteria and virus. It takes only 10 minutes to disinfect the surfaces thoroughly. AISATS also offers cabin baggage checking services using smart solution. Cabin Baggage Checker is an electronic gauge that employs Artificial Intelligence to analyze weight and size in relation to the airline's cabin baggage policies.

  • Mumbai - Corporate Head Quarters

  • New Delhi - Ground and Cargo Operations

  • Hyderabad - Ground Operations

  • Bengaluru - Ground and Cargo Operations

  • Mangalore - Ground Operations

  • Thiruvananthapuram - Ground and Cargo Operations

Our Footprint

AISATS has established itself as the premier airport services company in India, with operations at Bengaluru (BLR), Delhi (DEL), Hyderabad (HYD), Thiruvananthapuram (TRV) and Mangalore (IXE). As our airline customers, the aviation industry and the travelling public acknowledge and recognize our award-winning services and efforts, AISATS continues to develop into India's preferred ground handling company.

  • Mumbai
  • New Delhi
  • Hyderabad
  • Bengaluru
  • Mangalore
  • Thiruvananthapuram

Our Family

AISATS is a leading provider of Gateway Services in India. We believe, the fuel to our success is our people who are and will always be our greatest strength. It is their commitment to customer care that defines our success. They are empowered to deliver on our brand promise of service excellence that continues to remain the hallmark of our business for over 10 years.

Find the right opportunities for you

Join the AISATS Family

Find the right opportunities for you

Join the AISATS Family

Glimpses & Features

Awards &


Our Clients