About Us

‘AISATS’, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Limited, a leading player in gateway services and food solutions. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfill our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we offer passenger experience services, ramp handling, load control, flight operations, baggage handling and aircraft services.

Joint Venture Between Air India & SATS

Everything We Stand For

Board of Directors



Mr. Nipun Aggarwal is an Engineer from Delhi College of Engineering and has an MBA from IIM Kolkata with over 25 years of experience in Investment Management, Strategy, M&A, Finance & Operations across a wide range of industries. He is currently a Senior Vice President at Tata Sons Private Limited and looks after Strategy and M&A for the Tata Group. Over the past five years, as part of the Group Chairman’s Office, he has been instrumental in shaping the strategy and transformation of a number of Tata Group companies. He has driven several important initiatives for the Tata Group including the Bhushan Steel acquisition, consolidation of the Group’s defence businesses and the launch of Tata Electronics. Most recently, he led the Air India acquisition for the Group. He is a Director on the Board of several Tata Group Companies such as Tata Projects, Tata Housing, Tata Electronics, Tata Urban Infra and Tata Power Odisha Discoms. Prior to joining the Tata Group, Nipun worked as the Executive Director with Standard Chartered Bank in the Corporate Banking department responsible for coverage of strategic clients. Prior to that, he was a Director with DSP Merrill Lynch in the Investment Banking and M&A department where he led the coverage for clients across Infrastructure, Industrials and Metals & Mining sectors, and also executed several marquee capital markets and M&A transactions. Prior to DSP Merrill Lynch, he worked with BP Plc. in India and UK as the Commercial Advisor for large upstream Oil & Gas projects. He started his career with Larsen & Toubro Limited as a Graduate Engineer Trainee.



Mr. Vinod Hejmadi is a Chartered Accountant and a Rank Holder in Final CA with a Graduate Degree in Commerce. He was inducted in the Board of Air India as Director Finance since November, 2015 and was on Board until April 2022. Mr. Hejmadi is presently the Chief Financial Officer of Air India Ltd. He has 34 years of experience in various departments of airline industry and has handled important portfolios like Revenue and Expenditure Accounting, Audit, Insurance, Fuel Hedging, Fuel & Oil, Aircraft Leasing, MIS and Budget. Mr. Hejmadi has also held international positions such as Finance Manager in Switzerland & North Africa based out of Geneva and Chicago. He was a key member of the team who formulated a Turn Around Plan of Air India in 2012 and was also a key member in the discussions and deliberations on the disinvestment of Air India as part of the Evaluation Sub Committee (ESC) of Government of India. Mr. Hejmadi was also on all the Boards of Subsidiary Companies of Air India and currently continues to be in the Board of Air India Charters Limited (AICL) and Air India SATS(JV).



Mr. Rajesh Dogra is a Tata veteran and is the Chief Customer Experience Officer & Global Head of Airport Operations at Air India. Mr. Dogra comes with diverse global experience of incubating and executing hyper scale, IT - enabled, operations - driven public services delivery and large transformation programs. He is widely known in the industry for his contribution in transforming passport services for the Govt of India as the Global Program Director of Passport Seva Program of Ministry of External Affairs in partnership with Tata Consultancy Services [TCS]. In his current role, Mr. Dogra is spearheading several initiatives at Air India across the global network focusing on customer experience and airport operations transformation which have started reflecting early results.



Mr. Bob is the Chief Executive Officer, Gateway Services of SATS, and joined the company in August 1988. Prior to this appointment, he was the Chief Operating Officer, Gateway Services of SATS. Mr. Bob has held other executive and managerial positions in SATS. He was the Senior Vice President of Sales & Marketing for Gateway Services where he was responsible for airline network marketing and the management of key accounts and ground handling contracts in Singapore. Prior to that, he was Chief Executive Officer of SATS-Creuers Cruise Services Pte. Ltd., where he was responsible for the management of the cruise terminal at Marina Bay Cruise Centre Singapore. Mr. Bob has also served in various capacities in cargo, marketing as well as catering services. He was instrumental in setting up SATS Asia-Pacific Star Private Limited, a wholly-owned subsidiary of SATS which provides ground handling and inflight catering services to low-cost carriers at Singapore Changi Airport. Mr. Bob holds a Master’s degree in Business Administration from Leicester University and graduated as a Public Services Scholar from the National University of Malaysia (UKM).



Mr. Seah joined SATS as Chief Financial Officer in September 2017. He oversees the group's finance operations, strategic investment management and monitoring, group treasury, insurance and investor relations. Mr. Seah has over 25 years of investment banking, direct investments and financial management experience. He has held senior leadership roles in corporate finance and investment management, and has conducted corporate advisory and mergers and acquisitions activities in Asia. Before joining SATS, Mr. Seah was the Chief Financial Officer of SMRT Corporation Ltd, where he was primarily responsible for driving changes to the business and financing structure of the Group. At SMRT, Mr. Seah led a special task force that developed and facilitated the transition of SMRT Trains Limited to the new rail financing framework, and managed the subsequent privatization of SMRT by Temasek Holdings in 2016. Mr. Seah sits on various Boards of SATS' subsidiaries and associate companies. Mr. Seah graduated with Bachelor of Science (First Class Honours) in Mathematics from Queen Mary College, University of London and obtained his Masters degree in Business Administration from the London Business School. He qualified as a Chartered Accountant in London, UK, and has been conferred an Advanced Diploma in Corporate Finance (CF) and Fellow of the Institute of Chartered Accountants in England and Wales (FCA).



Mr. Siraj Chaudhry is a seasoned business leader with 34 years of experience, out of which 20 years were spent in leadership positions in the agriculture and food industry. He possesses strong leadership qualities and is an industry expert, thought leader, innovator, and a prominent voice in the agriculture and food industry. He currently serves as the Country Chairman for SATS India and until recently he was the Chairman for National Commodity Management Ltd. In his previous role as the MD & CEO of NCML, Siraj led the organization through a transformation journey and expanded the company's footprint across the country as a trusted agri-supply chain and solutions partner. Mr. Siraj's notable accomplishments include leading the build and expansion of Cargill's food business in India as the Chairman of Cargill India. He transformed the traditional B2B business into an FMCG company and pioneered edible oil fortification as a practice. Serves as an Independent Director on the Boards of several companies, including Tata Consumers Products Ltd., Dhanuka Agritech, and Carrier Air Conditioning and Refrigeration India, among others. Mr. Siraj is actively involved in various trade bodies and industry associations, and his contributions to the agriculture and food industry have been recognized with numerous awards and recognitions. He has also been involved in the social sector, being a founding member of United Way, Delhi, and India Foodbank. He holds an MBA from the Indian Institute of Foreign Trade (IIFT) and is a B.Com (Hons) graduate from the University of Delhi's Shri Ram College of Commerce.

Management Team


Chief Executive Officer

Mr. Sanjay Gupta holds a degree of Chartered Accountant from the Institute of Chartered Accountants of India (ICAI). He has more than 25 Years of experience in the field of Finance & Accounting, Business Administration, Human Resources, Treasury Management, Taxation, Operations, Supply Chain Management, Project Management & IT Management. On February 2011, he joined AISATS as Chief Financial Officer (CFO) and with effect from 16th December 2021, he holds the position of Chief Executive Officer (CEO) of AISATS. As the CEO, he is responsible for the overall management of AISATS with the objective of value creation for all its stakeholders. Mr. Gupta is driving the agenda of innovation, digitization, and technology adoption in the organization. He presently reports to the board and provides executive leadership & direction to the operating units. Mr. Gupta is also focused on implementing lean structure, increasing productivity, enhancing efficiency, and ensuring the organization’s fiscal sustainability. Following high standards of moral standards, he ensures that integrity is maintained in the organization at all times.


Chief Financial Officer

Mr. Pankaj Jaiswal, FCA, DIIT has over 20 years of professional experience. Prior to joining AISATS in April 2022, he served as the group finance controller of a group company with plants and business units spread across India. As a seasoned finance professional, Mr. Jaiswal has a wide range of experience, including shareholder value creation, ESG, business partnering, treasury & funding, investor relations, cost management, taxation, financial planning, accounting & reporting, as well as budgeting and management. In a career spanning 2 decades he has managed and led the finance function for various large business groups in India. As CFO of AISATS, Mr. Jaiswal is a part of the executive committee and is focused on business and financial strategy of the company, key decision support, risk and finance management, funding, investment, banking relations, budgeting, participating in future growth plans, looking at the continuous process improvement in finance and accounts of the organization.


Chief Operations Officer

Mr. Bobban Jose is currently the Chief Operations Officer at AISATS. As Head of Operations, he is responsible for managing the comprehensive Ground & Cargo Handling Operations of all the AISATS locations. A postgraduate in International Business, Mr. Jose started his career in the field of aviation with Jet Airways Cargo in 2003. For ten years he was with Singapore Airlines Cargo and became Head - Sales & Services for Karnataka, Hyderabad & Cochin. In September 2015, he joined AISATS as Vice President – Cargo Projects at Bangalore. His 19 years of professional experience is spread across areas of Station Management, Ground & Cargo Operational Management and Business Development & Sales.


Chief Business Officer

Kelvin is a highly accomplished aviation professional with over 20 years of industry experience. He specializes in airport ground and cargo operations, airline hub management, technology, and business transformation. With an impressive track record in renowned organizations such as SATS Singapore, Qatar Airways Group, Air India SATS, Amadeus Taiwan, KPMG India, and Mumbai Cargo Service Centre, Kelvin brings a wealth of expertise to his role as Chief Business Officer at Air India SATS. Throughout his career, Kelvin has held multiple senior management roles, showcasing his ability to deliver outstanding results. He has successfully managed business units with multi-million-dollar annual turnovers, demonstrating his strong accountability for financial performance. Kelvin's success is attributed to his adeptness at combining local situation awareness with effective business transformation methodologies, driving organizational success. Kelvin is skilled in managing diverse workforces, having worked in Singapore, Qatar, India, and Taiwan. He values the power of cohesive teams and consistently fosters environments where team members unite and perform at their best. Kelvin has also established strong collaborations with aviation regulators, airport authorities, and agencies, advocating for the objectives of airports and airlines. Kelvin holds an MBA in International Aviation from Concordia University in Canada and a Bachelor of Business degree in Finance and IT from Nanyang Technological University in Singapore. His educational background complements his extensive industry experience, providing a solid foundation for his leadership role. As Chief Business Officer at Air India SATS, Kelvin is dedicated to driving strategic growth and operational excellence. With his deep understanding of the aviation industry and his ability to navigate complex challenges, he is committed to delivering exceptional results and contributing to the success of the organization.

Board of Directors

Management Team